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Swissotel Makkah - Mecca

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Makkah - Mecca

Wi-Fi
Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Food court

Shuttle

Free shuttle service

Fitness/ Gym

Exercise gym

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Overview

Swissotel Makkah is a contemporary venue in Mecca close to a mosque and a tower. Built in 2011, the hotel is a combination of urban architecture and contemporary facilities.

This property is positioned in the center of Mecca. Mecca city center is 2 km away.

Jabal-al-noor is 19 km from the hotel and Muzdalifah is about 10 km away.

The hotel is located within 75 km distance of Taif airport.

Rooms

Swissotel Makkah provides accommodation in 1487 guestrooms fitted with complimentary Wi-Fi, central heating, television, a fridge and a speaker phone. Some rooms have the city view. Bathrooms come with a bathtub, a walk-in shower and towels.

Eat & Drink

There is a lobby for guests to enjoy their meal. The 24-hour restaurant provides fine meals. Signature drinks are offered in the café bar.

Services

Guests will enjoy using car rentals when exploring the sites of Mecca.

Relax

Swissotel Makkah also has cots and a kids' club for guests travelling with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   1487.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Exercise gym

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • Restaurant buffet
  • Food court
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Bathroom telephone
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Swissotel Makkah - Mecca Mecca location
Show big map »

Hotel Address:

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955

Get directions
City Centre
  • Mecca
    5000 ft
Airports
Train Stations
  • Al Haramin Train "Mina 1 Station‎"
    4.9 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Premium Double Room
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Classic Premium Custom Kaaba View.

Premium Single Room
Haram view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Classic Premium Custom Kaaba View.

Premier King Suite
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trousers press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Swissotel Makkah photos Room
Premier Suite
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trousers press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Swissotel Makkah photos Room
Classic Double Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Heating
  • 24-hour room service
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Mosquito net
  • Entire unit wheelchair accessible
  • Newspapers
  • Voice mail
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Laundry basket/clothes hamper
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Offering city view, this spacious room features a modern décor with printed carpeted floors. It includes a seating area with a flat-screen TV and a minibar. Other facilities includes a marble bathroom, a safety deposit box and a tea/coffee maker. *Please note that the featured view in the photo may vary from room to room. During Ramadan extra bed charge 500 SAR per night per adult and 250 SAR per night for child

Classic King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trousers press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Standard|Classic room King bed city view - DI

Swissotel Makkah photos Room
Classic Single Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Mosquito net
  • Entire unit wheelchair accessible
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Classic Standard Custom City Viiew

Swissotel Makkah photos Room
Classic Triple Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Mosquito net
  • Entire unit wheelchair accessible
  • Newspapers
  • Voice mail
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Offering city view, this spacious room features a modern décor with printed carpeted floors. It includes a seating area with a flat-screen TV and a minibar. Other facilities includes a marble bathroom, a safety deposit box and a tea/coffee maker. *Please note that the featured view in the photo may vary from room to room.

Classic Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trousers press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Swissotel Makkah photos Exterior
Two-Bedroom Suite
City view
  • Max occupancy:

    5 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Clothes rack
Swissotel Makkah photos Room
Classic Quadruple Room
Haram view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 4 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Mosquito net
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Classic Room City View ( Quad )

Swissotel Makkah photos Room
Junior Suite
City view
  • Room size:

    650 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed and 1 Sofa bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Coffee machine
    • 24-hour room service
    • + More
  • General:Safe deposit box
  • Heating
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Mosquito net
  • Entire unit wheelchair accessible
  • Telephone
  • Dustbin
  • Bathroom:Additional bathroom
  • Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

JUNIOR SUITE CITY VIEW. BED & BREAKFAST. Non refundable

Luxury Junior Suite
Haram view
  • Max occupancy:

    2 persons

  • Check Prices

Swissotel Makkah Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Zamzam Tower400 ft

Popular areas

  • Abraj Al bait complex 400 ft
  • City Center4600 ft

Places of interest

Convention centers

  • Abraj Al Bait400 ft
  • Hajar Tower400 ft
  • Safwah tower400 ft
  • Zamzam Well700 ft

Shopping areas

  • Abraj Al Bait Mall400 ft

Monuments and Landmarks

  • Masjid Al Haram700 ft
  • Madhbah Isma`Il2.6 mi
  • Al Jamrah al Wusta2.6 mi

Museums

  • Makkah Museum2.1 mi

Business areas

  • AL Diyafa Mall2.2 mi
  • Al Hijaz Mall2.8 mi

Public parking

Local attractions

  • Makkah Mall4.3 mi
    King Abullah Ibn Abdul Aziz Rd
  • Jabal-al-noor (Mountain of Light)11.3 mi
    MeccaSaudi Arabia
  • Safa to Marwa7.3 mi
    Makkah Madinah Road

Near the hotel

  • Abraj Al-Bait Towers100 ft
    MeccaSaudi Arabia
  • Masjid Taneem3900 ft
    Al Hil
  • Black Stone1100 ft
    MeccaSaudi Arabia
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Cities nearby
  • Jeddah hotels - 68 km
  • Ta'if hotels - 55 km
  • Al Bahah hotels - 127 km
  • Al Hada hotels - 49 km
  • Dhahban hotels - 106 km
  • Rabigh hotels - 127 km
  • Obhor hotels - 79 km
  • Az Zahra' hotels - 74 km
  • Thuwal hotels - 121 km
  • Durat Alarous hotels - 105 km

Swissotel Makkah Reviews

Guest reviews are submitted by our customers after their stay at Swissotel Makkah

Average guest rating

7.4out of 10
Very good
Based on 1965 reviews

Guest reviews

  • Family with children
    4.6

    The staff were unexperienced , unorganized and didnt seem to have any ides about what they are doing, there were no parking available( opposite to what mentioned in the website) and we had to pay another 30% of the room charge just for parking, we booked for 4 rooms and they gave us each one in separate floor!!!

  • Couple
    6.2

    Location

    Price, delay for some services

  • Group of friends
    5.8

    We got a nice view at a fairly cheap price.

    The toilet was a bit "flooded". They seldom replenish the drinking water and coffee/tea and even after we request for it, they were reluctant to give and give a little only.

  • Family with children
    7.4

    The location and comfort The staff

    Few facilities were not upto the mark

  • Single
    5.4

    Rooms and bathrooms are too small Restaurant was at different building and beacuse the hotel was not fully ready which is not acceptable Breakfast was very poor and not good according to the franshise reputation, Juice from cartons not fresh, omlate was ready made and it was not good, selections were limited.

  • Single
    10.0

    The Staff were the most profisional and well trained staff each and every one, My room was Kaabah view and i loved it Loved the fact that u go through shopping mall to reach alHaram Food is good They got nesspresso Breakfast hall is amaaaaaazing with great arangments

    -the breakfast menue specially to hot food was as english food,scrambled eggs and red beens and i didnt really like it -u need to make sure which elevator to take -instruction to breakasft hall need more clearance and to add the floor at the posters -the shower faucet need stickers to indicate Hot/Cold -bathroom need floor mat/towel

  • Couple
    8.2

    The Swissotel located in the Abraj Al Bait complex is very close to the Masjid al Haram and only a 5 minute walk from King Abdul Aziz Gate. The breakfast buffet was top class. The room was in as new condition, very spacious and clean.

    The bathroom and shower area was very small compared to other hotels that I have stayed at. For the money I paid I expected better quality toiletries and accessories to use.

  • Group of friends
    9.2

    Staff very friendly, rooms are very clean, design is modern and nice, very close to the Haram.

    Hotel is not ready with food and beverages (minibar is empty and breakfast was served in a ball room or big hall in the adjacent hotel).

  • Group of friends
    7.4

    Location of the hotel

    Breakfast hall is not yet ready the hotel uses one of the Fairmont hotel halls. The quality of food is really poor most of the food is for Indian & Asian . They repeat the same every day .hot dishes are bad also.

  • Family with children
    8.8

    It was a very nice stay in Swissotel, it's clean, new and well decorated hotel With friendly and cooperated stuff. The location is excellent and the view was wonderful.

    There is no parking for cars, my relative paid 400 SR for parking his car outside the hotel for one night!! Also they miss some of Swissotel details, for example you may find 2 bottles of water in some rooms and no water in the other one, also the fruit basket , coffee and slipers so they need to check these things in every room.

  • Group of friends
    8.2

    No private car parking though it is mentioned in booking website

  • Family with children
    8.8

    Almost everything. The only problem is that the private parking is not yet opened so we had to park our car very far from the Hotel. Once the parking is opened, the hotel would be very excellent.

    Private parking is not yet opened. The breakfast buffet is held in different hall, probably because the hotel restaurant is not yet ready? Also the entrance of the hotel is kind of obscured.

  • Family with children
    7.0

    Clean hotel

    They are unable to turn the water heater on for the 2 days.

  • Family with children
    5.4

    Location was good and have access from the shopping mall

    Major issue with elevators where they need programming. Breakfast is in another hotel (Fairmount). In the corridor, outside the room there is beep sound you'll hear in your room every 15 seconds day and night. During our stay they had to turn off the wifi and tv for what they claimed 4 hrs but turned to be 7 hrs. I asked the reception where they did open this hotel, they said in Ramadan but they closed imminently after Ramadan, and now to reopened so I guess they still have lots of snag to take care of.

  • Single
    5.0

    location

    first thing they took so long for checking-in then they gave me the room card which was locked from inside and the guest came out and ask about what i want,It was so embarrassing for me and its an experience that i've never passed in any level or stars hotel and I was expecting an apology from them wich i didn't get any proper one because i was asking for it and simply they said sorry its not our mistake its the house keeping gave us the wrong information,then they gave me a tripple room wich was the wash basin drainage blocked, afterward they changed it to the final room wich was good apart from the bathroom floor wasn't clean(never been cleaned because the scale was so old) , shower drainage was blocked and I FOUND A USED TOOTH PICK UNDER MY PILLOW WHICH MEANS THEY DIDNT CHANGE THE SHEETS AFTER THE PREVIOUS GUEST so i called the room service person which he was cleaning another room in the floor and he admitted the mistake,coffee maker has only decaf capsules ,no drinking water in any form wether its free or not

How to reach hotel

hotel Swissotel Makkah - Mecca Mecca location
Show big map »

Hotel Address:

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955

Get directions
City Centre
  • Mecca
    5000 ft
Airports
Train Stations
  • Al Haramin Train "Mina 1 Station‎"
    4.9 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge