Swissotel Makkah - Mecca

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Makkah - Mecca

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Food court

Coffee shop

Laundry

Self-service laundry

TV

Flat-screen TV

Elevator

Overview

The grand Swissotel Makkah offers a safety deposit box and a lift.

This hotel is situated 7 km away from Mina. The property is in a 20-minute walk to Mecca city center.

Shoppers will appreciate a mall and stores at a short distance from the hotel.

A short drive takes guests to Taif airport.

Rooms

Classic rooms at Swissotel Makkah are equipped with free Wi-Fi, an in-room safe, a minibar, television and a work desk. Guestrooms are outfitted with a modern interior.

Eat & Drink

A hot cold buffet breakfast is served every morning. The onsite restaurant specializes in international cuisine. Signature drinks are offered in the café bar.

Services

Guests can avail of 24-hour front desk and 24-hour security.

Relax

Swissotel Makkah also has cots and a kids' club for guests travelling with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   1487.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Coffee shop
  • Vending machines
  • Multilingual staff
  • Smoke detectors

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • Restaurant buffet
  • Food court
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Garden area
  • Leisure/ TV room

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone
  • Toilet

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 16 years
Existing bedding FREE
Extra bed SAR 150
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Swissotel Makkah - Mecca Mecca location
Show big map »

Hotel Address:

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    5000 ft
Airports
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Premier King Suite
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Swissotel Makkah photos Room
Premier Suite
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Swissotel Makkah photos Exterior Hotel information
Classic Double Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Mosquito net
  • Entire unit wheelchair accessible
  • Newspapers
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Laundry basket/clothes hamper
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Standard|CLASSIC ROOM HARAM + Breakfast

Classic King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Standard|Classic room King bed city view - DI

Swissotel Makkah photos Room
Classic Triple Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    3 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Mosquito net
  • Entire unit wheelchair accessible
  • Newspapers
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Laundry basket/clothes hamper
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Standard|Classic room Triple bed city view - DI

Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Swissotel Makkah photos Exterior Hotel information
Classic Quadruple Room
Haram view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 4 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Mosquito net
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Classic Room Kaaba View ( Quad )

Swissotel Makkah photos Room
Junior Suite
City view
  • Room size:

    690 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed and 1 Sofa bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • 24-hour room service
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Mosquito net
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Additional bathroom
  • Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Junior Suite|JUNIOR SUITE CITY VIEW

Luxury Junior Suite
Haram view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Storage space
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service

Swissotel Makkah Location

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  • General

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What's nearby

Tourist attractions

  • Zamzam Tower400 ft

Popular areas

  • Abraj Al bait complex 400 ft
  • City Center4600 ft

Places of interest

Universities, Institutes

Local attractions

  • Floating Mosque2.0 mi

    Near the hotel

    • Abraj Al-Bait Towers100 ft
      MeccaSaudi Arabia
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2012
      • Number of floors:
        43
      • Number of rooms:
        1487

      Hotel Awards

      SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Saudi Arabia

      Use Badge

      Cities nearby
      • Jeddah hotels - 68 km
      • Ta'if hotels - 55 km
      • Al Bahah hotels - 127 km
      • Al Hada hotels - 49 km
      • Dhahban hotels - 106 km
      • Rabigh hotels - 127 km
      • Obhor hotels - 79 km
      • Az Zahra' hotels - 74 km
      • Thuwal hotels - 121 km
      • Durat Alarous hotels - 105 km

      Swissotel Makkah Reviews

      Guest reviews are submitted by our customers after their stay at Swissotel Makkah

      Average guest rating

      7.6out of 10
      Fabulous
      Based on 432 reviews

      Guest reviews

      • Family with children
        4.6

        The staff were unexperienced , unorganized and didnt seem to have any ides about what they are doing, there were no parking available( opposite to what mentioned in the website) and we had to pay another 30% of the room charge just for parking, we booked for 4 rooms and they gave us each one in separate floor!!!

      • Couple
        6.2

        Location

        Price, delay for some services

      • Group of friends
        5.8

        We got a nice view at a fairly cheap price.

        The toilet was a bit "flooded". They seldom replenish the drinking water and coffee/tea and even after we request for it, they were reluctant to give and give a little only.

      • Family with children
        7.4

        The location and comfort The staff

        Few facilities were not upto the mark

      • Single
        5.4

        Rooms and bathrooms are too small Restaurant was at different building and beacuse the hotel was not fully ready which is not acceptable Breakfast was very poor and not good according to the franshise reputation, Juice from cartons not fresh, omlate was ready made and it was not good, selections were limited.

      • Single
        10.0

        The Staff were the most profisional and well trained staff each and every one, My room was Kaabah view and i loved it Loved the fact that u go through shopping mall to reach alHaram Food is good They got nesspresso Breakfast hall is amaaaaaazing with great arangments

        -the breakfast menue specially to hot food was as english food,scrambled eggs and red beens and i didnt really like it -u need to make sure which elevator to take -instruction to breakasft hall need more clearance and to add the floor at the posters -the shower faucet need stickers to indicate Hot/Cold -bathroom need floor mat/towel

      • Couple
        8.2

        The Swissotel located in the Abraj Al Bait complex is very close to the Masjid al Haram and only a 5 minute walk from King Abdul Aziz Gate. The breakfast buffet was top class. The room was in as new condition, very spacious and clean.

        The bathroom and shower area was very small compared to other hotels that I have stayed at. For the money I paid I expected better quality toiletries and accessories to use.

      • Group of friends
        9.2

        Staff very friendly, rooms are very clean, design is modern and nice, very close to the Haram.

        Hotel is not ready with food and beverages (minibar is empty and breakfast was served in a ball room or big hall in the adjacent hotel).

      • Group of friends
        7.4

        Location of the hotel

        Breakfast hall is not yet ready the hotel uses one of the Fairmont hotel halls. The quality of food is really poor most of the food is for Indian & Asian . They repeat the same every day .hot dishes are bad also.

      • Family with children
        8.8

        It was a very nice stay in Swissotel, it's clean, new and well decorated hotel With friendly and cooperated stuff. The location is excellent and the view was wonderful.

        There is no parking for cars, my relative paid 400 SR for parking his car outside the hotel for one night!! Also they miss some of Swissotel details, for example you may find 2 bottles of water in some rooms and no water in the other one, also the fruit basket , coffee and slipers so they need to check these things in every room.

      • Group of friends
        8.2

        No private car parking though it is mentioned in booking website

      • Family with children
        8.8

        Almost everything. The only problem is that the private parking is not yet opened so we had to park our car very far from the Hotel. Once the parking is opened, the hotel would be very excellent.

        Private parking is not yet opened. The breakfast buffet is held in different hall, probably because the hotel restaurant is not yet ready? Also the entrance of the hotel is kind of obscured.

      • Family with children
        7.0

        Clean hotel

        They are unable to turn the water heater on for the 2 days.

      • Family with children
        5.4

        Location was good and have access from the shopping mall

        Major issue with elevators where they need programming. Breakfast is in another hotel (Fairmount). In the corridor, outside the room there is beep sound you'll hear in your room every 15 seconds day and night. During our stay they had to turn off the wifi and tv for what they claimed 4 hrs but turned to be 7 hrs. I asked the reception where they did open this hotel, they said in Ramadan but they closed imminently after Ramadan, and now to reopened so I guess they still have lots of snag to take care of.

      • Single
        5.0

        location

        first thing they took so long for checking-in then they gave me the room card which was locked from inside and the guest came out and ask about what i want,It was so embarrassing for me and its an experience that i've never passed in any level or stars hotel and I was expecting an apology from them wich i didn't get any proper one because i was asking for it and simply they said sorry its not our mistake its the house keeping gave us the wrong information,then they gave me a tripple room wich was the wash basin drainage blocked, afterward they changed it to the final room wich was good apart from the bathroom floor wasn't clean(never been cleaned because the scale was so old) , shower drainage was blocked and I FOUND A USED TOOTH PICK UNDER MY PILLOW WHICH MEANS THEY DIDNT CHANGE THE SHEETS AFTER THE PREVIOUS GUEST so i called the room service person which he was cleaning another room in the floor and he admitted the mistake,coffee maker has only decaf capsules ,no drinking water in any form wether its free or not

      How to reach hotel

      hotel Swissotel Makkah - Mecca Mecca location
      Show big map »

      Hotel Address:

      King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955

      Get directions
      City Center
      • Mecca
        5000 ft
      Airports
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2012
      • Number of floors:
        43
      • Number of rooms:
        1487

      Hotel Awards

      SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Saudi Arabia

      Use Badge