Swissotel Makkah - Mecca

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  2176 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Saudi Arabia

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Overview

Located in the centre of Mecca, the 4-star Swissotel Makkah offers modern rooms together with a beauty salon and a barber shop. Residing in a 43-story luxurious building, the hotel was renovated in 2012.

This comfortable property is in a busy area and just off Mina. Guests can get to Mecca city center, which is 2 km away.

This hotel is placed in Al Aziziya district, known for a tower and a mosque.

Swissotel Makkah is set 75 km from Taif airport.

Rooms

Rooms at this venue include an in-room safe, coffee and tea making facilities and a speaker phone along with a dishwasher, a kettle and an ice machine. The rooms have a view over the city. They have marble bathrooms fitted with a hairdryer, a bidet and towels.

Eat & Drink

The hotel features a buffet breakfast daily at the lobby. The on-site 24-hour restaurant serves international cuisine. Snacks and beverages are available at the traditional café bar.

Relax

Swissotel Makkah also includes a spa area, a Jacuzzi and a sauna.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   1487.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Food court

Shuttle

Free shuttle service

Fitness/ Gym

Exercise gym

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Exercise gym

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Food court
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Landscape view
  • Haram view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 17:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Zamzam TowerZamzam Tower400 ft
The Sacred Mosque (Masjid Al Haram)The Sacred Mosque (Masjid Al Haram)700 ft
Abraj Al BaitAbraj Al Bait400 ft
Safwah towerSafwah tower400 ft
Hajar TowerHajar Tower400 ft
Zamzam WellZamzam Well700 ft
Abraj Al Bait MallAbraj Al Bait Mall400 ft
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King Abdullah Zamzam Water ProjectKing Abdullah Zamzam Water Project2.1 mi
Makkah MuseumMakkah Museum2.1 mi
Um AlQura UniversityUm AlQura University2.7 mi
Makkah MallMakkah Mall4.3 miKing Abullah Ibn Abdul Aziz Rd
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Getting around
Airports
Taif (TIF)46.5 mi
Train
Al Haramin Train "Mina 1 Station‎"4.9 mi
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Reviews
7.6
FabulousBased on  2176  reviews
  • 7.4
    Very good

    the location

    1-small restaurant and you have to wait in Queue to get a table especially in the breakfast. 2-There is a major problem in bathroom plumbing.

  • 5.8
    Guest rating

    location

    No resturant inside hotel

  • 4.6
    Guest rating

    The staff were unexperienced , unorganized and didnt seem to have any ides about what they are doing, there were no parking available( opposite to what mentioned in the website) and we had to pay another 30% of the room charge just for parking, we booked for 4 rooms and they gave us each one in separate floor!!!

  • 6.2
    Good

    Location

    Price, delay for some services

  • 5.8
    Guest rating

    We got a nice view at a fairly cheap price.

    The toilet was a bit "flooded". They seldom replenish the drinking water and coffee/tea and even after we request for it, they were reluctant to give and give a little only.

  • 7.4
    Very good

    The location and comfort The staff

    Few facilities were not upto the mark

  • 5.4
    Guest rating

    Rooms and bathrooms are too small Restaurant was at different building and beacuse the hotel was not fully ready which is not acceptable Breakfast was very poor and not good according to the franshise reputation, Juice from cartons not fresh, omlate was ready made and it was not good, selections were limited.

  • 10.0
    Exclusive

    The Staff were the most profisional and well trained staff each and every one, My room was Kaabah view and i loved it Loved the fact that u go through shopping mall to reach alHaram Food is good They got nesspresso Breakfast hall is amaaaaaazing with great arangments

    -the breakfast menue specially to hot food was as english food,scrambled eggs and red beens and i didnt really like it -u need to make sure which elevator to take -instruction to breakasft hall need more clearance and to add the floor at the posters -the shower faucet need stickers to indicate Hot/Cold -bathroom need floor mat/towel

  • 8.2
    Fabulous

    The Swissotel located in the Abraj Al Bait complex is very close to the Masjid al Haram and only a 5 minute walk from King Abdul Aziz Gate. The breakfast buffet was top class. The room was in as new condition, very spacious and clean.

    The bathroom and shower area was very small compared to other hotels that I have stayed at. For the money I paid I expected better quality toiletries and accessories to use.

  • 9.2
    Superb

    Staff very friendly, rooms are very clean, design is modern and nice, very close to the Haram.

    Hotel is not ready with food and beverages (minibar is empty and breakfast was served in a ball room or big hall in the adjacent hotel).

  • 7.4
    Very good

    Location of the hotel

    Breakfast hall is not yet ready the hotel uses one of the Fairmont hotel halls. The quality of food is really poor most of the food is for Indian & Asian . They repeat the same every day .hot dishes are bad also.

  • 8.8
    Superb

    It was a very nice stay in Swissotel, it's clean, new and well decorated hotel With friendly and cooperated stuff. The location is excellent and the view was wonderful.

    There is no parking for cars, my relative paid 400 SR for parking his car outside the hotel for one night!! Also they miss some of Swissotel details, for example you may find 2 bottles of water in some rooms and no water in the other one, also the fruit basket , coffee and slipers so they need to check these things in every room.

  • 8.2
    Fabulous

    No private car parking though it is mentioned in booking website

  • 8.8
    Superb

    Almost everything. The only problem is that the private parking is not yet opened so we had to park our car very far from the Hotel. Once the parking is opened, the hotel would be very excellent.

    Private parking is not yet opened. The breakfast buffet is held in different hall, probably because the hotel restaurant is not yet ready? Also the entrance of the hotel is kind of obscured.

  • 7.0
    Very good

    Clean hotel

    They are unable to turn the water heater on for the 2 days.

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Highlights
8
FabulousBased on  2176 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Saudi Arabia

Use Badge
Good to know
Check-infrom 17:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Taif (TIF)46.5 mi
Train
Al Haramin Train "Mina 1 Station‎"4.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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